NN
Nigel N

1 reviews | Active since Jan 2015

29 Aug 2016, 18:24

SABI ***BR DEBIT ORDER

<p>Hi there</p> <p>I have been a client of Nedbank for 11 years. The above debit has been going off my account for the last 3 months and no one from the bank can do anything to stop the debit order unless i change my account. Consultants have advised they can only block the reference number they use but not account that is trying to debit my account.</p> <p>This is totally unacceptable and inconveniencing me to change all debit orders to another account. The call centre advises there is not much they can do to block the ********** debit order.</p> <p> </p> <p>I have googled this reference number and there are numerous clients having the same issue with different banks.</p> <p> </p> <p>Kind regards</p>

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Replies (1)
Nedbank
Nedbank's reply30 Aug 2016, 08:40
Official

Dear Nigel,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team