1 reviews | Active since Oct 2016
SAA Voyager Credit Cards not closed yet
<p>I have SAA Voyager Credit Cards, and I have spoken with Nedbank to close it. They have advised me that the settlement amount of R187.32 is good to close the account last week. I paid the money over into the account (Acc ********** ********** 16) as per their instruction, and when I logged on this morning, the account has not been closed yet, and there is still a negative balance. Nedbank, please assist in this, as I would like for this account to be closed.</p>
Dear Henk,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Henk,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank called me and it was settled very efficiently and friendly. Account is closed. Thanks Nedbank
Nedbank called me and it was settled very efficiently and friendly. Account is closed. Thanks Nedbank