Rude & uncouth agent with a condescending Tone trying to play god with my money

So I call the Nedbank customer service number to request an early release onu 32 day notice account which I needed within 24hrs, the call was made at 9:38 Monday 3 SEP to number ***. Did I not deal with an indian or coloured woman with the most condescending tone I ever had from a call centre agent, the call lasted for 21m32s. 10 min of that she treated me like I am a ******** asking me above normal security questions than the other agents I dealt with in the past. She treated me like I was *****ing from my own account. Finally mini god felt convinced enough I was the right person and proceeded with her ever so important task. I told her I needed MY money with 24hrz because her colleagues in the past have been able to do that, but not this special one. She set the payment date for the 8th SEP. Clearly I am talking nonsense of course because my request was not adhered to, because she's god with my money after all. Before the call ended she proceeded to tell me MY money will be cleared only on the 8th and I said no I needed the money within 24 hrs because I can't afford to wait hence I am paying a penalty fee for the early release. Did this woman not spite me and put the payment date for the 8th? I can't sleep right now because my plans are a mess and after I complained about the 3 days release date she further insulated my intelligence and made some excuse and said actually the money will clear overnight. It is overnight. Exactly 03:08 and no money cleared. So @Nedbank I WANT MY MONEY TODAY AS PROMISED by that stuck up *********** woman.. also because I KNOW For a fact this can be done because it was done before. And please tell me why did that agent treat me like a common ******** with my own hard earned money? Why do you employ such rude and uncouth agents who think they can play god with our money... I need that money cleared TODAY...can someone help me urgently