MR
Masechaba R

1 reviews | Active since Jan 2019

28 Dec 2020, 16:19

Rude to the core Ms Call center

Good day Nedbank

I hope you are well, I and not writing to you with a cheerfully note and make no mistake this is not the only time you will hear about the ill-treatment I have received from you staff member Andiswa.

I understand that she may be doing her Job but to me it is no excuse for her to speck to me the way she did, I would like this matter to be taken up with the relevant parties and have her re trained on phone etiquette. She is rude and has no patience when dealing with your customers, I would like you to listen to the recording of the conversation that let the sourest of tasted in my mouth and I would also like a copy of that same recording as I would like such behavior addressed so as to stop such phone bullies from making contact with people that could potentially tarnish the image of all that that work for your company.

As the voice of Nedbank I would hope that she would refrain from addressing you clients in the tone she did me and I home this for her was the first and last that she would speck to anyone in this manner.

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