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Portia M
1 reviews | Active since Jan 2015
02 Jul 2015, 06:20
rude teller...ruins my day
I went through to pay my rent on the 30th of June around 3 and as always they are understaffed and I was with my 14year old son at the time.At the teller he informs me we don't accept these slips anymore( my rent statement comes with a preprinted red receipt) and I reply\ but they insist I use that and I've been coming here every month including last month and the blond lady by the disabled side didn't say anything"then he tells me \""well everybody has been dining the wrong thing and I'm telling you the right thing cause I could make you go back and fill in the right one...dobyou think that's fair?\""I have never had anyone be so rude"
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Replies (1)Nedbank's replyOfficial
02 Jul 2015, 08:44Hello emmaju,
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply02 Jul 2015, 08:44
Official
Hello emmaju,
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
