MB
Martin B

1 reviews | Active since Dec 2010

27 Oct 2017, 12:03

Rude teller

How can a teller tell a client i cannot help you you wasting my time. Then send the client to another teller. She can help becouse they are just 2 tellers ... whos mistake is that? . The black teller lady at your springs branch has a terrible attitude

0
Replies (1)
Nedbank
Nedbank's reply27 Oct 2017, 12:48
Official

Dear Client

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number
Your contact details

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

Best regards,