Rude NEDBANK consultant and poor service from the POS department

I just had a call from a very rude consultant from NEDBANK who shouted at me like his own child . I even asked home to listen to be 1st as client and he told me he will not . I actually had to put the phone down as he was just talking and not giving me a chance to speak.

This comes after weeks of waiting for a response with regard to the POS I was issued and I used it but my money still not reflecting .

This is also not the 1st time I am experiencing such bad services from this department . I ended up using YOCO which has proved to be a good service provider and have a good back office support system.

My own bank has given me poor service and to top it all a rude consultant.