Rude, Demeaning and insulting

I have been a client of Nedbank's for over 30 years, my family and businesses too. <br> <br> I nominated a charity in Cape Town called Tincan Town who are awaiting their NPO registration details from government.<br> <br> Today, I get phoned my a very rude and cheeky man called Ntsieni, telling me that they are going to withdraw the donation. How on earth can a donation be withdrawn??? This is not right or fair toward the charity. It is not there fault that the government it dragging their feet.<br> <br> The man was insolent when I said to him that I would find out from another person as I cannot deal with him and he said no-one else can or will help me. I said I will contact someone so he statistically said, oh who Mike Brown. I said to him don't worry. He then slammed the phone down.<br> <br> I called back to find out his name and he just answered the phone with a pathetic HELLO. not even mentioning the Banks name.<br> <br> I got his name and said bye.<br> <br> Not 5seconds later, he called me and become rude and cheeky once more to which I asked him to stop harassing me. I then terminated the call.<br> <br> I would like this to be investigated and the case of bringing Nedbanks name into ill-repute be considered.