Rude Customer Service Center

<p>It's been days that Nedbank's customer Service Center phones me. Looking for my husband. On 22 February 2017 when I told the gentlemen that I am his wife he can talk to me, he said no and asked me to give a message to phone. I did.</p> <p>This morning, 23 February 2017 a lady phoned. Not as polite as the gentleman. Extremely rude asking for my husband and I asked if I could help her. She asked again if I was him - as if she could not distinguish between a male and a female - I said no. Extremely rude she comented that she cannot giv eme the info as it is his personal info. I agreed and repeated that we were married to which she rep**** - "I don't care if you are married, you do not have accounts with Nedbank so I will not give you his personal information". I told her that I did give him a message yesterday to phone them, but he is not office based and can only phone when he has signal or gets time, to which she rep****: "I don't care I will keep on phoning until I get to the person I am looking for." I asked to speek to her supervisor as her whole attitude towards customers/public is unacceptable and reflects Nedbank is a very poor light. Unfortunately she did not provide me with her name and slammed the phone down in my ear after I told her that I will report her to Nedbank.</p> <p>I am very sorry for any customer/client who needs to deal with this unprofessional, utterly rude, no people s****s employee of Nedbank. One of the many reasons why I am happy that we have closed ALL our accounts with Nedbank!</p>