Rude customer service

Item: Nedbank
Rating: 1
Author: Sean D

Nedbank has a bunch rude customer service consultants, I called the call centre for assistance with my current account, the person that answered the phone told me they will be transferring me to the current account specialist,in doing I waited on the line for the specialist only to be transferred to the worst agent, no call centre manners what so ever.

Helpful (0)

Replies (3)

Nedbank's replyOfficial

15 Aug 2018, 08:46

Dear Sean Dube

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Service Support

Nedbank's reply15 Aug 2018, 08:46

Official

Dear Sean Dube

Your concerns have been noted and a resolution manager will contact you to discuss the way forward.

Kind regards

Client Service Support

Sean D's updateReviewer Update

15 Aug 2018, 08:51

All I can say is that, Nedbank knows how to waste customer's time.

Sean D's update15 Aug 2018, 08:51

Reviewer Update

All I can say is that, Nedbank knows how to waste customer's time.

Sean D's updateReviewer Update

15 Aug 2018, 08:59

I'm still waiting for the resolution manager to call me.

Sean D's update15 Aug 2018, 08:59

Reviewer Update

I'm still waiting for the resolution manager to call me.