1 reviews | Active since Sept 2017
Rude consultant with threats
I received a call from Anele from MFC today and he said auto & general insurance told MFC that I cancelled my insurance with them...I am confused since I have never had an insurance with auto & general . Anele was rude to me when I ask him questions and threatened me that he will send for my car to be repossessed...How the hell can he do that because I pay my instalments monthly without fail since the past 3 years and I have never gone a day without an insurance? I am so ****ed to the core on the level of rudeness that I have received... :(
Dear Sinkie
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Sinkie
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team