1 reviews | Active since Mar 2009
Rude Consultant - MFC Nedbank
<p>Hi there,</p> <p>I would like to express my disappointme with the gentleman that spoke to me this mornig and he didn't have any care as preached by Nedbanck collection all he cared about was Money , which I worry if is what Nedbank MFC cares about only.</p> <p>I copy and paste my plea and request dated yesterday:</p> <p>//***</p> <p>Hi there,I am requesting an arrangement split into 6months to cover the instalment I missed in Feb 2017 ,as I don’t want to ask you to double debit my account whereas I know you are not going to get the money ,i.e I don’t want to lie and commit to something I won’t be able to do.I am aware that you have gave given me a grace month in October last year but I am really going through a rough patch, I am going through a divorce and my spouse has decided not to honour some of the household duties including paying fees for 2 Children and transport and food.</p> <p> </p> <p>I promise to honour this arrangement.</p> <p>***//</p> <p>This was my please which the MFC consultant told it was decline when I asked for reason he told that MFC is not doing me any favor we have done you once before , well what I want to find out from MFC is that here is me rquest that I will pay you a full amount + arrears until am up to to date with you , I am not refusing or running away from my responsibilities things are really tough of my side , I have done the arrangement with Nedbank Personal loan and Nedbank Homeloan so what is so difficult with MFC , is it better for when you push me to legal. I really disppointed in your approach.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
