RUDE AND INCOMPETANT

<p>About two months ago I lost my job and contacted MFC to freeze my account. Now I am still very young and this is my first actual loan. So I sent through all my details etc and I hear nothing back. Of course I then assume everything is OKAY as NOTHING was communicated to me I didn't make payments to my car as I could because I DIDN'T HAVE MONEy. So they hand me over to the dwbt collectors ans I get an sms, half a breakdown later I owe them a lot of money after stating a few times that I do not have a job... At the end of the day my dad gives me the money and I pay the car... </p> <p> </p> <p>Not even two week later I get an sms saying that I still owe R 1400 and something on the car. Almoat losing ny **** completely.. I call mfc and an *********** man answers the phone. Barely helps me and we end our conversation. I phone again as I am trying to freeze my account and I speak to Adriaan. He was VERY helpfull in explaining to me that the perso. Who processed.y request the first time did it WRONG!!! And just ****ing left it! He then said he will request it again properly. </p> <p> </p> <p>Later the SAME DAY a lady called me to tell me that my account is in arrears and when I try to explain to her she puts the phone down in my ear. By now I am very ****ed off WITH MFC as they can't do their jobs and hands you over to the debt collectors because THEY CANT DO THEIR JOBS. So this lady who's name I unfortunately didn't get puts the phone down in my ear WHILE i was speaking</p> <p> </p> <p>As soon as this loan is paid off (which is wayyyyy to much ANYWAYY) I will never ever in my whole life get a loan with Nedbank and if you were the only bank left, I would rather walk where I want to be because working with you is a nightmare. Can't believe this is acceptable by the senior management</p>