Rude!!!

My husband received a call from this person threatening to take our car away (we are under debt review and the car is covered under that). My husband sent me his details in order to find out what's going on as I receive a statement every month of what has been allocated where and we are married in COP. I call this person and he has absolutely NO people skills, doesn't allow you to speak, doesn't know how to speak intelligently to customers and overall the rudest person I have ever came across. I am done dealing with Nedbank and I will close my current account with them as well as this is not the first time we are treated like this by your staff. TOTALLY UNACCEPTABLE!!!