******* service

Absolutely ******* service. I receive a sms from Nedbank saying my credit card has expired and the replacement has been sent to Carlswald branch. I drive there only to find the branch has Closed down for the past 2 or 3 months. I get back to the office speak to someone who says the cards have been sent to mall of africa branch. I enquire if it can be sent to Centurion mall branch it will take 5 days. after 5 days on Thursday 1/6 I call to enquire if card has been sent. Speak to Lady Named edna who says no cards been ordered - she will order new cards and courier directly to me and will call me to let me know same day as to status. Receive a sms with reference number ***3. No Call. So I Call back again on 2/6 speak to Ayanda - No card has been ordered !!!!! speak to Line supervisor Lerato who will find out and call me back. Received a call back to say cards are at Mall of africa - which is 1 hour from work and 2 hours from Home - so all that has helped absolutely zero as I must still go get the cards myself from the other end of the world