******* service
<p>My cards expired in July and i still don't have cards. Firstly I normally get a call that I'm getting new cards and where must they be sent. This time no communication. I only realised when I tried using my cards. Then I couldn't go to the bank as I'd just had a baby. I then went home to KZN to get a card and i was told my cards were in Nedbank new market but nobody had called me to tell me. So i went to Newmarket only to find my cards had been destroyed even thou the guy in the Shelly centre Nedbank has asked them to hold them for me I was coming to fetch them. Then I ordered new ones. When I tried to fetch those I was told I need a proof of address. I seriously cannot do this up and down. It's been months with no cards.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
