Rotten service from Nedbank Table View, again.

I am in a profession or occupation which sometimes involves receiving certain sums of monies from overseas. These monies are then paid over to the parties who are expecting prompt service from me. When I receive a notice about payment that is made into my account, I am expected to call Nedbank and enquire as to whether the funds have been received so that I can in turn effect payment to the persons expecting the funds as soon as possible, lest my proficiency is questioned. Accordingly on Friday 23rd November 2019, I called Nedbank Table View branch and was connected to Ribilwe. She confirmed that the funds had been received. She requested certain information from me which was given to her. She then advised that it takes 24 hours for the funds to reflect in my account. When on 26th November I observed that the funds were not reflecting in my account, I again called the bank and spoke to Francesca. Francesca could not say why the funds were not reflecting in my account. She again requested the details already given to Ribilwe on 23rd November; and which I again gave to her. One has to bear in mind that each time it takes a telecommunication at premium rates to call the bank, and the waiting time before one can speak to a consultant(sic) is a considerable amount of time. She noted that I was more than mildly annoyed with the situation. She advised that the funds would reflect in my account by close of business the same day. Not surprised, I am still waiting. This is not the first time that I have rotten service from this branch. I can never recommend anyone to bank with Nedbank simply because the service is rotten.