KG
Kaylene G

1 reviews | Active since May 2015

12 May 2015, 05:51

****** by ATM

Good day <br> <br> I am very disgusted by the service levels and ways of this bank. On the 1 of May I draw money out of my account I was given a R 300 rand short at the ATM. I reported the case the next day. Today is the 12 I was promised the money will be in yesterday. Its the second time this incident happen to me. I had to waste a R 70 airtime just to be assisted on the telephone by their call Centre. Just to get a wrong reference number. Nedbank is the worst bank after standard bank if I get paid I can't even leave my money in the account I have to pulling out every sent in two days time hoping that the money is right otherwise I get debits that doesn't even exist. I want my money I worked for it. <br> <br> Very unhappy<br> KAYLENE GASMENT

0
Replies (1)
Nedbank
Nedbank's reply13 May 2015, 11:14
Official
Hello Kauthar 3,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team