TP
Tabitha P

1 reviews | Active since Jul 2015

03 Jun 2016, 15:14

ripping people

<p>i got the massage that my account has been overdrawen and i went and deposited the money</p> <p> </p> <p>and every this was fine and i received a massage that all my debit orders has been processed and received my currect balance.</p> <p> </p> <p>this morning i receved massage that my debit order has been reversed and was charged reversal fee.</p> <p> </p> <p>when i called the bank they said i should have contacted them and advised that i made the payment.</p> <p> </p> <p>why should i call them when i received massage that everything is fine </p> <p> </p> <p>or they just want to charge unnessary reversal fee when the account is in credit</p> <p> </p> <p>i rather stick to my bank FNB</p>

0
Replies (1)
Nedbank
Nedbank's reply04 Jun 2016, 06:45
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team