ripping it paying customes

<p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">Good day </span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">My name is Mapule Thulo <br /></span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">I took a Loan with nedbank which I have been paying on a monthly basis without missing any payments </span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">Last week I requested for a <span style="mso-spacerun: yes;">&nbsp;</span>statement which I received balance on the statement was 952.70</span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">I made a payment of R 952.70-<span style="mso-spacerun: yes;">&nbsp; </span>on the 05/04/2016 directly into the<span style="mso-spacerun: yes;">&nbsp; </span>needbank account </span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">Today I called in too request for a paid up letter I am told I still have a balance of R 4 and something rands </span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">Im told Interest is charged on the 6^th .why should I be charged interst as I paid the funds directly to my loan account </span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">On the 6^th this account was supposed to have been closed..I want a paid up letter and for that balance to be written off </span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">And the loan account closed...I wont be ********** by Nedbank..you want an explanation they tell you about interset..<br /></span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">you dont pay you charged interest, you pay you still charged interest </span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">I need assistant with this matter must be resolved soon.<br /></span></p> <p class="MsoNormal" style="margin-bottom: 12.0pt;">&nbsp;</p> <p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10.0pt; font-family: 'Arial','sans-serif'; mso-fareast-font-family: 'Times New Roman'; color: black; mso-fareast-language: EN-ZA; mso-no-proof: yes;">I will never ever take a loan at nedbank </span></p> <p>&nbsp;</p>