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I had booked to go on vacation at Blyde River Canyon and my sister paid with her credit card unfortunately we had to cancel as I had to undergo surgery We cancelled before the 6 September up to today we have not received the refund to the credit card of my sister when we called Blyde River Canyon they said they refunded on the 14 September and nedbank said it will take 5 to 10 days for the refund to reflect ten days has passed and no refund