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SD

1 reviews | Active since Apr 2018

19 Apr 2018, 08:57

*******

Nedbank debited me triple my arrangement and they said they would refund me in 7 working days. Its been three weeks now. Ive been calling the center since, and im being pushed from pillar to post till this day. I had to borrow money for the whole month to survive.

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Replies (9)

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Replies (9)

Nedbank's replyOfficial

19 Apr 2018, 09:08

Dear Sdlamini1988

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support

Best regards,

Nedbank's reply19 Apr 2018, 09:08

Official

Dear Sdlamini1988

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support

Best regards,

SD

Sandra D's updateReviewer Update

25 Apr 2018, 08:32

I have not received satisfactory assistance. My 1500 is still missing debited again today.

SD

Sandra D's update25 Apr 2018, 08:32

Reviewer Update

I have not received satisfactory assistance. My 1500 is still missing debited again today.

Nedbank's replyOfficial

25 Apr 2018, 08:46

Your comments have been noted and we will advise the resolution manager to contact you.

Kind regards

Client Service Support

Best regards,

Nedbank's reply25 Apr 2018, 08:46

Official

Your comments have been noted and we will advise the resolution manager to contact you.

Kind regards

Client Service Support

Best regards,

SD

Sandra D's updateReviewer Update

25 Apr 2018, 15:44

Still being sent from pillar to post telling me I have to wait for another 7 to 14 days for 1500 to be refunded. Whereas my arrangement is 500

SD

Sandra D's update25 Apr 2018, 15:44

Reviewer Update

Still being sent from pillar to post telling me I have to wait for another 7 to 14 days for 1500 to be refunded. Whereas my arrangement is 500

SD

Sandra D's updateReviewer Update

25 Apr 2018, 15:44

Still being sent from pillar to post telling me I have to wait for another 7 to 14 days for 1500 to be refunded. Whereas my arrangement is 500

SD

Sandra D's update25 Apr 2018, 15:44

Reviewer Update

Still being sent from pillar to post telling me I have to wait for another 7 to 14 days for 1500 to be refunded. Whereas my arrangement is 500

SD

Sandra D's updateReviewer Update

25 Apr 2018, 15:44

Still being sent from pillar to post telling me I have to wait for another 7 to 14 days for 1500 to be refunded. Whereas my arrangement is 500

SD

Sandra D's update25 Apr 2018, 15:44

Reviewer Update

Still being sent from pillar to post telling me I have to wait for another 7 to 14 days for 1500 to be refunded. Whereas my arrangement is 500

Nedbank's replyOfficial

25 Apr 2018, 16:05

Your comments have been noted

Regards

Client Service Support

Best regards,

Nedbank's reply25 Apr 2018, 16:05

Official

Your comments have been noted

Regards

Client Service Support

Best regards,

SD

Sandra D's updateReviewer Update

25 Apr 2018, 16:42

Thank you for the prompt response, my issue has now been resolved.

SD

Sandra D's update25 Apr 2018, 16:42

Reviewer Update

Thank you for the prompt response, my issue has now been resolved.

Nedbank's replyOfficial

25 Apr 2018, 16:52

Thank you for the feedback. If you happy with Nicolas's intervention on this matter kindly convert the start rating on this post.

Regards

Client Service Support

Best regards,

Nedbank's reply25 Apr 2018, 16:52

Official

Thank you for the feedback. If you happy with Nicolas's intervention on this matter kindly convert the start rating on this post.

Regards

Client Service Support

Best regards,