#RIP AMERICAN EXPRESS

Hi there,<br> <br> We used our membership rewards to purchase HARVEY WORLD TRAVEL vouchers via the call center during DECEMBER 2014.(travel voucher no.: ***).This IS advertised on YOUR membership rewards website.The vouchers were taken to 2 different HARVEY WORLD TRAVEL agents, both travel agents said that they DO NOT KNOW ANYTHING ABOUT THE VOUCHERS.In fact they did not even accept AMERICAN EXPRESS CARDS,which just adds to the list of organisations that DO NOT ACCEPT AMEX CARDS.<br> On 2015/02/16, we contacted the call center to have the vouchers revoked and our membership rewards for the vouchers reinstated.A week later, on 23/02/2015, the call center was contacted again for an update which proved to be fruitless as no progress was made.On 24/02/2015 after insisting to speaking to a team leader to sort out the matter, Ms FARIDA contacted us and informed us that the vouchers CAN NOT be revoked nor can the points be re instated.<br> <br> PLEASE DO NOT FALSELY ADVERTISE MERCHANTS WHO ARE NOT AFFILIATED TO YOUR REWARDS PROGRAM AND DUPE YOUR CLIENTS THAT AMEX IS THE WAY TO GO!!!<br> <br> Regards<br> <br> #RIP AMERICAN EXPRESS<br> <br>