Ridiculous HON fee

Item: Nedbank
Rating: 2
Author: Herman V

I was moving money in my account. When my debit orders went of there was not enough money in account to cover the debit orders. I was busy transferring money from another Nedbank account to cover the debit orders, but it was to late. Now I am being charged R90 for each HON fee. R630 in TOTAL. This is very upsetting

Helpful (0)

Replies (3)

Nedbank's replyOfficial

06 Dec 2017, 12:06

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Nedbank's reply06 Dec 2017, 12:06

Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Herman V's updateReviewer Update

07 Dec 2017, 08:16

Thank you for sorting this issue out quickly and swiftly.

Herman V's update07 Dec 2017, 08:16

Reviewer Update

Thank you for sorting this issue out quickly and swiftly.

Nedbank's replyOfficial

07 Dec 2017, 08:26

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.

Nedbank's reply07 Dec 2017, 08:26

Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.