Ridiculous

We have been receiveing messages from Nedbank Homeloans informing us that we are in arrears and if payment isnt made final demands etc etc will be sent. You have been sending us requests for instalments that are not even due as yet. Only due the end of November 2020. R300 which is outstanding (now paid) and Nedbank is making us feel as though we are about to lose our house !! THIS IS TOTALLY UNACCEPTABLE. How can you send out demand sms', letters, emails etc reflecting the completely incorrect amount when the instalment is not even due unitl end november beginning december. DO YOU COMPREHEND THE UNECCESSARY STRESS THIS PUTS ON A FAMILY THAT HAS GONE FROM A TWO SALARY HOUSE TO A ONE SALARY HOUSEHOLD DUE TO COVID !!