Reversal of amount on my Account

<p>I've been trying to reverse an amount off my current account since early this morning. Ive been cut off twice. I don't recognise the reference and I urgently need this amount reversed as its placing my account in the red.</p> <p>account no: ********** </p> <p>Amount : R2049.90</p> <p>ref: ********** 0001/b9933</p> <p> </p> <p>The amount has to be reversed with immediate effect.</p> <p> </p> <p>Kind Regards</p> <p>Ms. Maria Do Rosario Ferreira da Silva</p> <p> ********** </p> <p> </p>