Reversal of a debit order

<p>I have been trying to reverse a simple debit order since Friday, first when you go to a branch they tell to call the call centre, and then I called them and Thandeka told me that the amount is not showing on their systems, and I must try after 24 hours, how does that happen, I got an sms of the debit order, its even showing on my internet banking. How is it that it doesn't show at Nedbank. </p> <p> </p> <p>Secondly , I tried calling today and spoke to Uche and also still can't help, he said he will speak to some people and come back to me, its 2:52 PM now and the bank is closing soon and I haven't had any calls from the bank. Please do better than this.</p>