1 reviews | Active since May 2016
Reversal debit order charges
<p>Reversal of a debit order with Nedbank is extremely bad charges. I really want to close this account. I tried to understand as to how this transactions incure so much, I still dont understand. I requested just an vehicle insurance debit order reversal of R585,00 by which I had less than that in the same account balance since I no longer trust leaving money in the bank account with them. Knowingly well that I signed documents with the bank at campus square branch that the debit orders are confirmed cancelled, I still trusted with a little hope. But still, they allow it to go through even having signed and given them a reason to say to the other party. But eish! let me break down in figures so you would understand. R+330.00 in balance . I requested telephonically for the amount of R585,00 to be reversed as my account became R-255,00 . After making some purchases of R107,00 today my bank balance is R23,00. . so does that mean the whole R223,00 became the bank charges? For what really? I was assured telephonically that I have R330,00 including my sms alert but after spending just less than hundred rands after the reversal, balance R23,00. How odd? So initially, a purchase of R107.00 today costs R223,00 lost. What happened to the rest of the money when my balance is R23,00? By the way this is after normal monyhly bank charges from a cheque account. Too much of an odd transaction Indeed! Aggg nee not again please Nedbank !!!!!. I am aware it is a small amount transaction but really should I still opt to bank with you? Do poor people use this bank? Shocking!!!!!!</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
