SK
Shaun K

1 reviews | Active since Mar 2009

05 Aug 2015, 14:33

Returning Debit Orders Incorrectly then charging

Nedbank keeps returning debit orders regardless that there is money in the account.<br> <br> I don't get any notifications about debit orders, payment on my account. <br> <br> I refuse to pay for you returning a debit order or a honouring fee. Absa & FNB do not just return a debit order without any notification.

0
Replies (1)
Nedbank
Nedbank's reply05 Aug 2015, 15:04
Official
Hello skrombee,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team