MS
Musa S
1 reviews | Active since Dec 2012
03 Nov 2015, 11:29
Returned Debit/Low funds Alert rip-off
On the Sat the 31 I got an sms for low funds alert, my account was overdrawn by R285. So I went to a nedbank ATM and deposited R1500. When I checked my account on monday the 2nd the debits were not processed yet. To my surprise today when I check my account there's 4 returned debits which means my R500 has just gone down the drain. The question is why are all my debits reversed? even if they are why all why not the overdrawn 285. This is the second tme this happens, what angers me even more is that on sunday I callled to find out if my debit would be processed.
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Nedbank's replyOfficial
03 Nov 2015, 13:13Hello dxroots,
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply03 Nov 2015, 13:13
Official
Hello dxroots,
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience.
We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team