reset my password!!!

<p>i called in to have my profile reset as its about the 2nd time that my online profile gave me an error and locked me out.<br /> <br /> was asked a question on beneficiary loaded i reply that i cant remember because i did play around with that before but i don't use beneficiary rather once off payment monthly, then you tell me that you cant reset my password?? despite me telling you that i am busy i cant go into the branch you fail to try and help me, ask me 10 or 20 more questions that's fine but don't tell me that you cant assist. if Nedbank doubts its online security measures please don't make your customers life difficult. just reset my dam password i don't have time to go wait into long ques.</p>