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molatelo M

1 reviews | Active since Feb 2012

22 Sept 2015, 13:59

Requesting Bank Statements

We would like to request for detailed bank statements from 01 August 1997 - 31 December 1997.<br> <br> We need details of all transactions carried out in that period, as the matter is very urgent!!!!<br> <br> We went to Alberton branch in July and they told us that it will take 7-10 working days to get the statements and then later they told us to go to metro filing, but when we got to metro filing in joburg, we were told that only the bank can assist us with this matter.. I have also called client services for help but no one knows who can assist us...<br> <br> Please help as this is very urgent!!!!<br> <br> Regards<br> Tshidi

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Replies (1)
Nedbank
Nedbank's reply22 Sept 2015, 15:13
Official
Hello Tshidi23,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team