JB
Josh B
1 reviews | Active since Jul 2011
29 Apr 2015, 17:04
Requested credit card statements, still not sent
My dad called the call centre nearly 2 weeks ago requesting credit card statements be emailed. The statements were supposed to be emailed within 2 working days. This has obviously not happened. They need to be from credit card inception. Why does one have to resort to using hellopeter to get these?
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Nedbank's replyOfficial
30 Apr 2015, 08:23Hello bloomy,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply30 Apr 2015, 08:23
Official
Hello bloomy,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team