JB
JANIEN B

1 reviews | Active since Sept 2013

23 Aug 2015, 14:07

Requested bank stmts two weeks ago,not received

Requested bank credit card statements from the bank two weeks ago, we were told is was sent, but nothing has been received. Monthly stmts are being received via email, so there is no excuse as to them not having the correct email address.

0
Replies (1)
Nedbank
Nedbank's reply23 Aug 2015, 20:40
Official
Hello janienb,


Our sincere apologies for the inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team