request is being processed

<p>Paid on the 19th, phoned on the 20th, 6minutes, 30th, 6 minutes, and on the 10th 9minutes.</p> <p>Through all of this the backoffice has been busy moving my statement closing date, so that my account due date is the last day of the month. I am still waiting, and the due date is looming closer, IE the 23rd.</p> <p>How can this be such a mission! it is a simple account adjustment, esp seeing how i paid a few days before the due date.</p> <p>First time that i am battling so much with Nedbank.</p> <p>Will this be done this year? or next year prehaps?</p>