1 reviews | Active since Oct 2015
REPOSSESSED VEHICLE WITH NO SHERRIFF/COURT DOCUMENTS
<p>After several emails and telephone calls to MFC about the repossession of my vehicle, they have continued to ignore all and unproffessionally denied any feedback.</p> <p> </p> <p>MFC a division of Nedbank, collected my vehicle without warnings. Three (3) days after a letter of termination of debt review was issued as an email?</p> <p>No such letter or indication that the vehcile will be repossessed by registered post, email, telephone call or contatc with my debt review company.</p> <p> </p> <p>A gentleman was sent by MFC to collect the vehicle who did not present court documents, no sherriff document and no documentation of proof that they were legally allowed to repossess the vehicle.</p> <p> </p> <p>Upon speaking to Lucy Pelser in the collection depatment of Nedbank, she has ignored my requests of the getting feedback of the vehicle and costs to get the vehicle back in possession. furthermore she cannot locate the vehicle and give feedback of the where abouts of this.</p> <p> </p> <p>i have sent numerous emails to MFC and Nedbank and all those included have ignored my requests for answers.</p> <p> </p> <p>MFC, A DIVISION OF NEDBANK AND NEDBAK, unproffessional service and ignorance to issuing feedback to clients is not just bad, but absolutely disgusting.</p> <p> </p> <p>I ASK AGAIN, REPLY TO MY EMAILS, RETURN MY CALLS OR GIVE ME SOME FEEDBACK. ITS NOT SO DIFFICULT!!!!!!!!!!!!!!!!!!!</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
This has put me in distress even further due to the lack of feed back i am getting from MFC and Nedbank. I cannot locate the vehicle and no one has answers.
Same time the longer MFC and Nedbak take to get feedback to me, I am accumulating costs. This is outrageous at how this has been done.
I refer to the website for the South African Board for Sheriffs – it clearly states that “The financial institution’s action by instructing these “agencies” to recover motor vehicles and other goods with a court order is ********. As stated, only a Sheriff or Deputy Sheriff may serve or execute court orders or judgments" there has to be a sheriff present here.
Members of the public have the right to refuse handing over their motor vehicles, goods or personal assets to the debt collectors, tracers, representatives or agents of the financial institutions - 3 guys were pesent who took the valuable out my car and in a flash it was gone.
No documents were left with me and no feed back for MFC or Nedbank whatsoever!!!!!
This has put me in distress even further due to the lack of feed back i am getting from MFC and Nedbank. I cannot locate the vehicle and no one has answers.
Same time the longer MFC and Nedbak take to get feedback to me, I am accumulating costs. This is outrageous at how this has been done.
I refer to the website for the South African Board for Sheriffs – it clearly states that “The financial institution’s action by instructing these “agencies” to recover motor vehicles and other goods with a court order is ********. As stated, only a Sheriff or Deputy Sheriff may serve or execute court orders or judgments" there has to be a sheriff present here.
Members of the public have the right to refuse handing over their motor vehicles, goods or personal assets to the debt collectors, tracers, representatives or agents of the financial institutions - 3 guys were pesent who took the valuable out my car and in a flash it was gone.
No documents were left with me and no feed back for MFC or Nedbank whatsoever!!!!!