MN
Marshallene N
1 reviews | Active since Nov 2015
03 Nov 2015, 13:08
Repaying of Refund
On 23/10/15 I app**** for a refund after the personal loan department deducted twice. I have been phoning ever since and been giving different stories. Today was just the cherry on the cake. 1st at 8h20 they promised money will be in my acc within an hour. 9h30 will be in by 12. 12h45 will be in overnite. I have neva experience such bad service in getting my own money back. Making promises and making a total fool out of me.
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Nedbank's replyOfficial
03 Nov 2015, 13:18Hello Marshallene,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply03 Nov 2015, 13:18
Official
Hello Marshallene,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team