BK
Beverley K
1 reviews | Active since Jan 2016
12 Jan 2016, 12:22
RELEASE OF INVESTMENT
On 9 January 2016 I called the Nedbank Call Centre - Investments to establish what the term for release of funds would be. I was told that it would be a 24 hour notice period and that the money would be available in my banking account the next day, being 10 January 2016.<br> <br> I called the Nedbank Call Centre - Investments yesterday to release funds and they indicated that the money would only be available on 12 February 2016.<br> <br> As a result of this, I have been placed in severe financial predicament.<br>
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Replies (1)Nedbank's replyOfficial
12 Jan 2016, 12:44Hello Beverley Kruger,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply12 Jan 2016, 12:44
Official
Hello Beverley Kruger,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
