BK
Beverley K

1 reviews | Active since Jan 2016

12 Jan 2016, 12:22

RELEASE OF INVESTMENT

On 9 January 2016 I called the Nedbank Call Centre - Investments to establish what the term for release of funds would be. I was told that it would be a 24 hour notice period and that the money would be available in my banking account the next day, being 10 January 2016.<br> <br> I called the Nedbank Call Centre - Investments yesterday to release funds and they indicated that the money would only be available on 12 February 2016.<br> <br> As a result of this, I have been placed in severe financial predicament.<br>

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Replies (1)
Nedbank
Nedbank's reply12 Jan 2016, 12:44
Official
Hello Beverley Kruger,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team