Relationship with Mangwani spa

When trying to book for a treatment based on a voucher, we were told the voucher was used by someone else. The voucher has not left my possession and now it seems that it will not be honoured as mangwanani just does not come back to us and does not investigate further based on the person that apparently used this voucher. They are more concerned about offending the person who used the voucher without it being hers.<br> <br> Hi Rich <br> <br> Kindly see below for Voucher which was used by Lynette MG559735O on the 24th of January, I called Lynette to verify how she got the Voucher but she got defensive and refused to give me information of who purchased it. <br> <br> Lindi, the client who sent me the Voucher included Unali in the email, Unali is the person who purchased the Voucher. Please call Lynette as she feels offended and wants an apology for us quering the Voucher, I spoke to her very nicely. <br> <br> Thanks <br> <br> <br> Nitasha Haricharan<br> Reservations Consultant<br>