1 reviews | Active since Jul 2016

04 Dec 2017, 08:39

Reject payment for no reason

The american express card is a waste of time and money. Half the shops do not accept is and those that do, american express reject payment. Flipping useless and one must pay for this USELESS service. Absolutely shocking. It is a total embarrassment to even present this useless card. Nedbank encourage you to use it...... Why who knows, and then they want to sell you a platinum version at double the price a total *******. Bad enough at the cheap price which is also a disgrace.

0
Replies (2)
Nedbank
Nedbank's reply04 Dec 2017, 08:53
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

's update04 Dec 2017, 09:15
Reviewer Update
Had to call again. Nedbank American express card division promised to call first thing this morning, which needless to say NEVER HAPPENED AS PER THEIR USELESS SERVICE. Now for the next annoying comment from Nedbank, they knew the debit order came thru but they were off line..... Does that make sense! They think it's funny! Non service with a smile!