CZ
CHANTEL Z

1 reviews | Active since Apr 2013

20 Jun 2016, 09:27

REGULAR INCOME OF 5 YEARS NOT CONSIDERED FOR HOMELOAN APPLICATION

<p>I app**** for a homeloan with your institution after hearing your regular adverti*****ts on the radio, they are false. I received a regular income for reimbur*****t of kilometers travelled for the past 5 years now. I have bought myself a vehicle that my type of work require me to have due to the reimbur*****t I get and then i still have funds left which are of benefit to me. Big wake up call this monthly income does not get recognised but yet the vehicle expense gets taken as an expense on my income and expenditure. How can this be possible and why is there not one set of rules for all the financial institutions</p>

0
Replies (1)
Nedbank
Nedbank's reply20 Jun 2016, 09:56
Official

Dear Chantel,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team