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johan G

1 reviews | Active since Aug 2015

05 Aug 2015, 15:17

regarding overdraft favility

I noticed money was missing from my account so I went to the bank to find out what is going on. They told me my account has been overdrawn. I do not have a overdraft facility with my account. They say when you swipe with your card some notifications only show after a few days. So now I actually owe more than 900 rand that has been overdrawn. They say there is no way of rectifing this from happening again.<br> <br> What am I supposed to do about this matter?

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Replies (1)
Nedbank
Nedbank's reply05 Aug 2015, 15:26
Official
Hello johan5084,


Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team