1 reviews | Active since Mar 2017
Refusing to give credit to a Temp Resident for Vehichle Finance
<p>I have banked with Nedbank for a number of years. I have a home loan with them, credit cards, overdraft facility. However I am currently trying to apply for vehichle Finance and they are refusing to give me vehichle finance.<br /><br />Their Reason:</p> <p> </p> <p>I am a British Citizen living in South Africa. I have been a temp resident here since Sep 2012, first I was on an Inta-company visa and I agree that they can only give you credit based on the term of that visa. However I am now married to a South African citizen and I have a Life Partner permit with temporary residency to live and work in South Africa. My current permit is due to expire in June of this year, however this will be renewed as I am staying in South Africa, I have a permanent work contract with a South African company, I own a house here in South Africa, I also have vehichle finance with Audi for 5 years, I have no plans to leave South Africa.<br /><br />Nedbank are the only bank who are telling me that they can only give me vehichle finance for the term of my visa, which breaks the national credit act which states a foreigner living and earning their money in South Africa must be given the same benefits as a naturilised South African.<br /><br />I have been approved with anumber of other providers to give me vechichle finance, however I know I can get a better rate with Nedbank, as they have always given me better finance.</p> <p> </p> <p>I wish Nedbank would come to the party and adhere to the national credit act and give me vehichle finance.<br /><br />I have informed Nedbank that if they dont do this, I will have no choice but to move my accounts from Nedbank. </p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Hi There.
had a couple of missed calls but no messages left.
if someone can try me again I would apprecaite it.
Hi There.
had a couple of missed calls but no messages left.
if someone can try me again I would apprecaite it.
Hi Jonathan, the resolution manager will contact you shortly.
Kind regards
Client Experience Team
Hi Jonathan, the resolution manager will contact you shortly.
Kind regards
Client Experience Team
Hi.
The resolution manager has now contacted me, he is now going back to discuss with the credit team.
I would apprecaite it if someone could come back to me today on this.
I have an offer to purchase for the car pending a signature.
Thankyou.
Hi.
The resolution manager has now contacted me, he is now going back to discuss with the credit team.
I would apprecaite it if someone could come back to me today on this.
I have an offer to purchase for the car pending a signature.
Thankyou.
Hi Jonathan, You need to liaise with the Resolution manager now he will keep you updated with progress on your complaint.
Kind regards
Client Experience Team
Hi Jonathan, You need to liaise with the Resolution manager now he will keep you updated with progress on your complaint.
Kind regards
Client Experience Team
Hi im still waiting for a response.
They were supposed to call me back yesterday however I have not heard anything back.
Can someone please get back to me today.
Hi im still waiting for a response.
They were supposed to call me back yesterday however I have not heard anything back.
Can someone please get back to me today.
