Refuse to close accounts in order to *********ly deduct fees

Nedbank refuses to close bank accounts, instead allowing it to accrue fees which they then try to force you to pay. I moved to a different country in 2022 and have been trying ever since to close my account with Nedbank. They are dishonest and try to ****** fees from you even though the account was marked DORMANT ages ago from no transactions, and have been notified multiple times that the account should be closed. This ********* practice should be *******. Closing a bank account should be as easy as opening one and should be able to be concluded online in the app.