REFUND NOT DONE

A cash send was done to myself on the 28th of June of R1000.00 from my Credit Card. I didn't receive my money from that date. When I called Nebank, the consultant told me that a technician has to verify the ATM if my cash is reflect. Which later was confirmed and the money was going to be deposited into my account.

It has been over a month now and after speaking to several consultants and numerous calls all I here is that they have escalated to thier manager and supervisor.

I don't know what is the issue but this is really frustrating as it has been over a month now.

Can someone resolve this matter URGENTLY and deposit the cash back into my Credit Card.

REFERENCE NUMBER ***7 REFERENCE NUMBER *** REFERENCE NUMBER ***7 REFERENCE NUMBER ***8 ATM VOUCHER NUMBER ***