AM
Alexandra M
1 reviews | Active since Feb 2015
27 Mar 2015, 11:42
Refund for statement charges
After complaining about being charged R156 for 6 months bank statements without being informed of the charges, I was contacted within a few hours by Nedbank headquarters. It did take a couple weeks for the charges to be reversed, but I was happy that it was attended to without much headache on my part.
Helpful (0)
Replies (1)0
Replies (1)
Nedbank's replyOfficial
27 Mar 2015, 12:46Hello alexm3786,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply27 Mar 2015, 12:46
Official
Hello alexm3786,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Best regards,