CS
Cathy S
1 reviews | Active since Aug 2015
19 Aug 2015, 15:26
Refund and Policy payout
i would like to applaud Pamela Pillay the way she has handled my case of refunding my savings acoount.This lady was able to follow up on my insurance quiry which has been lodged in July.With her efficiancy have received an insurance payout within 2 weeks.Pamela I wish you can continue to be helpful to other customers.<br> Nedbank,kindly train your call Centre consultants not to be Emotional when dealing with customers on the phone,this will cost a lot money to your company.<br>
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Replies (1)Nedbank's replyOfficial
19 Aug 2015, 16:03Hello CathySeakamela,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply19 Aug 2015, 16:03
Official
Hello CathySeakamela,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
