AZ
Andile Z

1 reviews | Active since Mar 2022

23 Nov 2023, 15:28

Refund

Nedbank Banker has failed me. I got an email to say I should make an immediate deposit to my account as it's on a minus balance, being confused I took the money I had and deposited to the account , only find out that it's their fault that my account is on a negative. And now they can not fix that error so I can get access to the funds I have paid. On the 21st I was told it will be resolved today 23-11-2023. I woke up to no funds still in the account and the Banker who made me deposit is not answering my calls or my email. Now my Daughter's school fees is behind and my other loan is behind. No one is coming back to me with feedback. To say I'm super irritated and furious is an under statement.

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Replies (1)
AZ
Andile Z's update24 Nov 2023, 11:35
Reviewer Update
Even after my complaint, I still have heard from Nedbank, not even an acknowledgement that I was not not happy with them. Or even refunding my money back and not say anything after. So I will have account that are late in payment again all because of Nedbank. And they are not even bothered Wow what a service.