Refund
<p>Honestly had the worst experience with the staff at nedbank personal loans team, I called requesting a refund as my direct debit was taken twice,spoke to a very rude Fikile speaking over me and advising that there are no managers who can assist me. First of all the error was on Nedbanks side however I must sit and suck my thumb cause no one wants to assist me my other direct debits have bounced as due to this error,Nedbank will be liable for any fees that I occur with the other company.</p> <p> </p> <p>I bank with nedbank yet it will take 3 to 5 days for a refund,you guys are very unhelfull and unprofessional </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
Dear Customer, we have noticed that your Telkom Mobile account is overdue, which is due to non-payment or a payment being declined by your bank. Kindly make a payment within 48 hours to prevent the interruption of your service. Please call our call centre on 081 180 and quote reference ********** 67 with payment details.
Woolies has notified all three registered credit bureaus we use of the non-payment of your Store Card account. Please pay urgently
Still waiting for my refund,due to non payment's of my accounts this will reflect negatively on the credit bureau
Dear Customer, we have noticed that your Telkom Mobile account is overdue, which is due to non-payment or a payment being declined by your bank. Kindly make a payment within 48 hours to prevent the interruption of your service. Please call our call centre on 081 180 and quote reference ********** 67 with payment details.
Woolies has notified all three registered credit bureaus we use of the non-payment of your Store Card account. Please pay urgently
Still waiting for my refund,due to non payment's of my accounts this will reflect negatively on the credit bureau
Good day
We are attending to your matter and you will be contacted by the Resolution Manager.
Kind regards
The Client Experience Team
Best regards,
Good day
We are attending to your matter and you will be contacted by the Resolution Manager.
Kind regards
The Client Experience Team
Best regards,
So I had to call you guys to find out what's going on with the refund as no one called me,they advised the refund was paid, however I have now received a text from Telkom,please see below they charging me R200.94 for the direct debit default which I won't pay as this was Nedbanks error.I have requested and invoice from Telkom also.
Can someone resolve this my number is ***
BANKING DETAILS:
BANK-----ABSA
ACCOUNT NUMBER----***
BRANCH CODE----632005
REFERENCE----***
R728.79
So I had to call you guys to find out what's going on with the refund as no one called me,they advised the refund was paid, however I have now received a text from Telkom,please see below they charging me R200.94 for the direct debit default which I won't pay as this was Nedbanks error.I have requested and invoice from Telkom also.
Can someone resolve this my number is ***
BANKING DETAILS:
BANK-----ABSA
ACCOUNT NUMBER----***
BRANCH CODE----632005
REFERENCE----***
R728.79
Good day
We are attending to your matter and you will be contacted by the Resolution Manager.
Kind regards
The Client Experience Team
Best regards,
Good day
We are attending to your matter and you will be contacted by the Resolution Manager.
Kind regards
The Client Experience Team
Best regards,
Good day
Please be advised that our attempts to contact you on : *** has been unsuccessful. That being said we have processed a refund for R1824.37 on the 5 July 2017 and it was paid into your Nedbank account. Should you want to make additional claims for the Telkom charges , please provide us with the relevant proof and we will refer to personal loans for further intervention.
Kindly note that you may refer to Merilynn Peters on ***.
Kind regards
Merilynn Peters.
Best regards,
Good day
Please be advised that our attempts to contact you on : *** has been unsuccessful. That being said we have processed a refund for R1824.37 on the 5 July 2017 and it was paid into your Nedbank account. Should you want to make additional claims for the Telkom charges , please provide us with the relevant proof and we will refer to personal loans for further intervention.
Kindly note that you may refer to Merilynn Peters on ***.
Kind regards
Merilynn Peters.
Best regards,