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tshepo M

1 reviews | Active since May 2016

03 May 2016, 09:58

Refund

We logged a refund requrest with a Athen Senegal at nedbank. and i was promise the amount will be refunded in 48 hours ad till today i have not recieved the amount, i have call the guy and the call center and they not answering their calls and when i speak the agent they constatly refer me to a number than rings contantly

0
Replies (1)
Nedbank
Nedbank's reply03 May 2016, 10:03
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

 

Kind regards

Client Experience Team

Best regards,